Welcome to Grande Murano: A Gateway to Relaxation and Adventure
Discover the Allure of Grande Murano
Nestled in a prime location, the Grande Murano is a harmonious blend of breathtaking views, delicious dining, and exciting excursions. It serves as a perfect base for tourists wanting to explore the beauty and heritage of the surrounding area while enjoying modern comforts.
Warm Hospitality Awaits You
Guests have frequently praised the incredibly friendly staff, including highlights of exceptional service from team members like Katerina. With a commitment to ensuring a memorable stay, the staff at Grande Murano makes everyone feel welcome, providing personalized recommendations for both relaxation and adventure.
Culinary Delights at Osmo Restaurant
One of the jewels connected to the hotel, the Osmo Restaurant, has become a favorite among guests. The restaurant serves mouthwatering meals including renowned chicken dishes, all accompanied by an exquisite selection of house wines at reasonable prices, showcasing the culinary excellence of the region.
Stunning Views to Enchant the Senses
Imagine dining with a picturesque view of the surrounding landscape—this is just a taste of what the Grande Murano offers. Guests have raved about the mesmerizing vistas from their rooms and the restaurant, providing a backdrop for unforgettable experiences.
Refresh and Unwind at the Pool
After a day of adventure, the hotel pool provides the ideal setting for guests to relax. Its serene environment, along with comfortable lounge chairs, invites you to soak in the sun or take a refreshing dip, making it a highlight of many visitors’ stays.
Explore Beyond the Hotel
A key advantage of staying at Grande Murano is its convenient location to local attractions. The helpful staff is always eager to assist in arranging excursions, making it simple for you to dive into the rich culture and history the region has to offer.
Mixed Reviews: A Candid Reflection
While many guests have shared delightful experiences, it’s essential to consider the mixed reviews. Some visitors had unfortunate encounters, including issues with room upkeep and comfort. Such candid feedback helps the hotel strive for continuous improvement.
Comfort Compromised: Room Challenges
Several guests reported discomfort regarding room conditions, citing hard mattresses, inadequate air conditioning, and cleanliness issues. Although these experiences were unfortunate, they stand in contrast to the glowing reviews of other visitors.
Navigating Disappointments: The Importance of Communication
There have been instances where communication breakdowns impacted guests’ experiences, especially regarding room accommodations. These situations highlight the significance of clear communication to ensure guest satisfaction during their stay.
A Committed and Responsive Management
Despite some setbacks, many visitors appreciated the attentiveness of the hotel owner and staff. They were described as accommodating and responsive, showing that they care about resolving issues and enhancing the overall guest experience.
Celebrate Success: Why Choose Grande Murano?
With numerous positive testimonies, travelers are encouraged to explore the Grande Murano. The combination of warm hospitality, delicious dining, and beautiful surroundings makes it a desirable destination for any traveler seeking relaxation and adventure.
Plans for Improvement
The management of the Grande Murano recognizes the necessity of addressing the concerns raised by guests. They aim to enhance room comfort, cleanliness, and communication, taking guest feedback to heart as they work to improve future experiences.
Your Next Vacation Cornerstone
The Grande Murano represents a perfect choice for those wanting to strike a balance between relaxation and exploration. With its inviting atmosphere, stunning views, and eager staff, you’ll find everything you need for a delightful vacation.
Book Your Escape Today!
Don’t miss out on the chance to experience all that Grande Murano has to offer. Whether you’re looking for a romantic getaway, a family vacation, or simply an escape from the everyday hustle, this enchanting destination will leave you spellbound.
Join the Grande Murano Community!
We invite you to become part of the vibrant community at Grande Murano. Come share your unique experiences, taste the local cuisine, and create memories that will last a lifetime! Your adventure awaits!
Useful Information
Address: 25is Martiou, Thira 847 00, Greece
Opening hours: Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours
Phone: 2286 036167
Rated count: 3.2 of 138 ratings
Such a nice and friendly staff. Katerina was so sweet and helpful. Osmo Restaurant is connected to hotel and every meal was delicious! Also the house white wine was so good and reasonably priced. Loved the view, pool and convenience of location. Staff also helpful to arrange excursions and airport pickup.
I had one of my worst experience for a hotel. The room was horrible, the Clim didn’t work well, the shower was just disastrous with no shower head. The beds were really really hard and noisy, which was really uncomfortable. We were really disappointed. There were a lot of noise as there were big groups of people that were talking during the night. Also the pool was dirty. We would not recommend AT ALL this hotel.
We stayed here 2 nights, the mattress was basically a brick with springs you feel with every turn and the pillows were maybe an inch thick. Additionally, the bottom of the shower curtains had mold (pictured).
The first night the power was out and the toilet wouldn’t work (no AC, no lights, and we couldn’t charge our phones). There was power the second night but the AC was dripping through the ceiling (also pictured) and made the floor wet.
The owner was very nice, the view was lovely, and the pool was nice. But because of the above reasons, the toilet making lots of noise (the 2nd night), and that 2 people tried to get us to pay twice we wouldn’t stay again.
WORST HOTEL EXPERIENCE EVER! The owner was completely rude to us. Even though we booked a room for 3 people with the hotel employee and he ASSURED us even 2 minutes before arriving that there’s definitely 3 beds, the owner, while having the rudest tone ever refused that this was the case and instead made us get a double room, basically leaving one of us with no place to sleep! The room was extremely dirty, no handsoap and no working AC! Even if it’s cheaper than the rest of the hotels there, the unacceptable behaviour from the owner and the staff completely ruins the experience, do NOT book a room there, its better to pay a bit more and find a trustworthy place to stay instead.
A bit out of the way (once you know where you are going 😉 it’s a straight forward walk to and from Fira center. Lovely hotel has all the necessity needed. Lovely pool. Restaurant/cafe OSMO chicken was delicious lovely atmosphere staff very helpful.
Definitely a must for a return trip.